I write a lot about training and trade shows. I received a lot of great feedback after one of my articles. Here’s one email that stuck out to me (I’m sharing with permission):
“Whenever I get back from a trade show or conference, I usually have a specific list of things to focus on. But then I always find myself working on something down the road and think, “Hey! That reminds me of that class I took 2 years ago.”
One thing I hear every day: “Is business bad everywhere?” No, it’s not. Business is good at yards that:
- Embrace technology. They take good quality images and use their management systems correctly.
- Offer great customer service. They have a “no hassle” return policy and great Google reviews.
- Have quality products. Their products are clean and tested before leaving the yard.
- Be a great place to work. They have a low turnover of employees and treat employees well.
- Attend trainings and trade shows. These yards take the time off of work to learn new things from other yards or vendors at trade shows.
- Pay dues to their state and national recycler associations. These yards keep abreast of what the association is doing to help the yards. They also know what bills are going before Congress and Senate that would affect the way they do business.
Spending the last four weeks on the road visiting recyclers, and attending training conferences, I have noticed these shows have had LOW attendance. The people who don’t show up aren’t taking advantage of the industry knowledge, information on current events, roundtable discussions, and networking opportunities (not to mention the great parties and door prizes!).
I invite each of you to plan on attending your local show or the national ARA show in Orlando this year. I would also challenge you all to bring another recycler with you. If we don’t band together as one, there won’t be any independent yards left to attend and “business will be bad” everywhere!
If you need information on shows in your area, you can contact your state association, ARA, or as always, email, text or call me.
Have a great month and thanks for reading.
Theresa Colbert is a public speaker who goes to state association meetings, at no charge, to give classes on cores, brokering and much more. She offers on-site support to salvage yards in many areas and has been an on-the-ground representative for Car-Part.com for five years. Prior, she worked at Nu-Parts Automotive Products for 10 years, was a manager at Winter Auto Japanese Engines in Glendale, Arizona, and at AAA Economy Auto Parts in Phoenix, Arizona. With 23 years of industry experience, Theresa has seen the auto recycling world from almost every point of view. When she is at home, she loves to spend time with her family, play with her dogs, cook and watch football.