My Memory Trick

Everyone thinks I never forget or miss anything. Boy, do I have them fooled. I have a terrible memory. In the earlier days, I propped it up with a pocket notepad. Today, it’s my iPhone. I send myself an email every time I think of something that needs a look, an action, or a follow … Read moreMy Memory Trick

Summertime Projects

As it happened this time a year ago, summer has started again. With every summer, banners with graduation notices and well-wishes can be seen at entrances to subdivisions. As with most years, I can truly say I attended multiple graduations for children of my good friends and family. This year alone, I attended two kindergarten … Read moreSummertime Projects

Focus on the Customer

Focusing on the customer is almost always the right place to start. Whenever you are thinking about changes in strategy, marketing, or other policies that could affect the customer, try to error on the side of doing what benefits your customers. When the customer wins, you will likely win. In 1978, when I opened, we … Read moreFocus on the Customer

The Future of Auto Catalyst, Hybrid Batteries & Fuel Cells

For nearly thirty years the automotive industry has been talking about hybrid electric vehicles and fuel cells without producing a very large market to date. Emission standards across the globe are becoming increasingly stricter. What does this mean for converter, hybrid battery, and fuel cell recycling? The Future is More Complex The tightening emission standards … Read moreThe Future of Auto Catalyst, Hybrid Batteries & Fuel Cells

Major Announcement — Recyclers Get Paid For Deployed and Missing Airbags

Ford is the 1st Automaker to Pay for Deployed/Missing Airbags Top 5 Reasons to Switch to our Mobile Yard Airbag App (YAPP): No more VIN barcode printouts Allows for Mobile Scanning of VIN’s at check in or intake Allows for complete airbag recovery and validation at the vehicle Allows recyclers to invoice from the cart … Read moreMajor Announcement — Recyclers Get Paid For Deployed and Missing Airbags

Make Sure Your Sales Team is Capturing Brokered Sales Opportunities

Sales managers already know that salespeople in the auto recycling industry love an easy sale. Shooting fish in a barrel usually takes precedence over a sale that might require a little bit more effort. In-stock part sales are easy to make so brokered sales are some of the first that fall by the wayside. Here … Read moreMake Sure Your Sales Team is Capturing Brokered Sales Opportunities

Crushing it on Takata Airbag Bounty — Andrew Chuckran, Next Generation Auto Recycler

Standing at 6’5”, one could be easily intimidated. With the look of a linebacker, Andrew Chuckran is as intense about the auto recycling business as you can get. What really sets him apart is his dedication to the art of “squeezing”, so to speak, the last buck from the thousands of vehicles that are purchased … Read moreCrushing it on Takata Airbag Bounty — Andrew Chuckran, Next Generation Auto Recycler

Automotive Recycling Owners’ Focus on Governmental Activities is Essential

Most people have heard the old adage “If a tree falls in a forest and no one is around to hear it, does it make a sound?” Around the globe, a similar question should be posed as to whether if governmental activity is occurring and no one hears about it, does it have an impact … Read moreAutomotive Recycling Owners’ Focus on Governmental Activities is Essential

Theresa’s Top Five Join ARA & Your State Recyclers Associations

You may ask yourself: “Times are tough. Why should I spend my hard-earned money on association dues?” I can tell you a lot of reasons, but today I’ll just give you my TOP FIVE: Lobbyists: How many of you can afford to send someone to your state legislature or Washington D.C. to lobby on your … Read moreTheresa’s Top Five Join ARA & Your State Recyclers Associations

Newsflash: Recalled Takata Airbag Crisis is Not Going Away Soon

There are still some Auto Recyclers who have ignored the Takata airbag recall thinking it would blow over. What we know is that Congress and NHTSA have put renewed pressure on the Automakers to improve their repair and recovery rates since there are still millions of Takata inflators in the marketplace. If you have been … Read moreNewsflash: Recalled Takata Airbag Crisis is Not Going Away Soon

Having a grip on your shipping costs is a critically important part of your eCommerce success. If you ship with FedEx® or UPS®, you need an “A” game.

There are several significant saving opportunities present on nearly every FedEx® and UPS® invoice. They relate to guaranteed service quality and billing accuracy. Guaranteed Service Quality FedEx® and UPS® absolutely, positively guarantee that your package will arrive at its destination on time – or your money back! If it’s more than one-minute late, you are … Read moreHaving a grip on your shipping costs is a critically important part of your eCommerce success. If you ship with FedEx® or UPS®, you need an “A” game.

As Proud As I Can Be

Last year while attending the ARA Convention and Exposition in Florida, I discovered that Marty Hollingshead was to be confirmed by the Board of Directors as the next Association Secretary. As an outstanding individual himself, Marty will be joining an outstanding team. While seated in the audience listening to the award winner announcements, my mind … Read moreAs Proud As I Can Be

Automotive Sector can Harness New Revenue Through Parts Lifecycle Value-Retention

In the automotive sector, prospective revenue streams can be achieved by original equipment manufacturers (OEMs) that embrace greater value-retention practices for parts utilization beyond traditional service lifecycles. The basic tenants of value-retention found in circular economy principles seek to recover all products, components and materials at their highest utility and value. New revenue opportunities for … Read moreAutomotive Sector can Harness New Revenue Through Parts Lifecycle Value-Retention

Make Sure Your Sales Team is Executing on Fundamentals in 2019!

As we head into the new year, it’s a great time to make sure that your recycled auto parts sales team is consistently executing on sales fundamentals. After training and coaching hundreds of sales teams, I know it’s just as easy for a veteran salesperson to slip away from basic techniques as it is for … Read moreMake Sure Your Sales Team is Executing on Fundamentals in 2019!

Let’s Talk Recalls: Introduction of Yard App for Airbag Recovery

The “Let’s Talk” Series is designed to help recyclers understand defective Takata Airbag Recalls and make good business decisions. We are constantly working on tools to help Recyclers be compliant with Recall-related laws, while also maximizing Bounty revenue. We are unleashing a simple to use App to help recyclers streamline their airbag process. What would … Read moreLet’s Talk Recalls: Introduction of Yard App for Airbag Recovery

Let’s Talk Recalls: 2019 – Year of the Bounty Hunter

It’s hard to look forward to 2019 without a quick review of 2018. Thanks to Auto Recyclers across North America, tens of thousands of defective Takata airbags have been removed from the Auto Recycling Industry in 2018. As an industry, we have stepped up our game to remove defective Takata airbags from resale inventory thereby … Read moreLet’s Talk Recalls: 2019 – Year of the Bounty Hunter

Congratulations!

Congratulations to the Executive Committee of the ARA Annual Convention. That convention was one of the best I’ve witnessed. The association elected Jonathan Morrow as President of ARA at this convention. Jonathan and family owns M&M Auto Parts located in Virginia. Jonathan completed his master’s degree in business administration from Liberty University. Jonathan succeeds David … Read moreCongratulations!

Coming to Terms! Are Competitive Terms the Real Terms?

A long 35-year career in the precious metals industry has taught me many invaluable lessons. I’ve learned that you cannot over-react to the many market changes we have seen during my long time in the business. I’ve come to know that all precious metals bearing material has value that is re-claimable. I have found out … Read moreComing to Terms! Are Competitive Terms the Real Terms?