Focus on the Customer

Focusing on the customer is almost always the right place to start. Whenever you are thinking about changes in strategy, marketing, or other policies that could affect the customer, try to error on the side of doing what benefits your customers. When the customer wins, you will likely win. In 1978, when I opened, we … Read moreFocus on the Customer

Tools For Success: Never Underestimate the Value of an Hour!

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article (or any of the … Read moreTools For Success: Never Underestimate the Value of an Hour!

Don’t Create A Solution For A Problem That Doesn’t Exist

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article (or any of the … Read moreDon’t Create A Solution For A Problem That Doesn’t Exist

70-Distractions And Focus: What Should You Do When Your Best Salesperson’s Numbers Drop by 50%?

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your level of formal education. Email me to get the first article (or … Read more70-Distractions And Focus: What Should You Do When Your Best Salesperson’s Numbers Drop by 50%?

Tools for Success — Know How Your World Will Change When You Start Running a Business

Many successful people start businesses because they have a skill to create something for which there is a market. Unfortunately, they may or may not have the other skills it takes to be an outstanding businessperson. A great chef produces fantastic food and he may even be outstanding at getting the team to deliver peak … Read moreTools for Success — Know How Your World Will Change When You Start Running a Business

Tools for Success — Need to Borrow? There’s Money Out There If You Understand How a Banker Sees Your Business

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article or any of the … Read moreTools for Success — Need to Borrow? There’s Money Out There If You Understand How a Banker Sees Your Business

Tools for Success — Always Have Positive Dissatisfaction!

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article or any of the … Read moreTools for Success — Always Have Positive Dissatisfaction!

The Difference Between Doing Pretty Well and Selling My Yard for 8-Figures was Saying Yes to an Invitation, the Same One I’m Giving You Today

Without peer benchmarking I would not have been nearly as successful in the auto-salvage industry as I was. In an industry not known for making millionaires, I sold my auto salvage operation to Ford Motor Company in 1998 for an  8-figure sum. I considered it to be so important that I wrote a book on … Read moreThe Difference Between Doing Pretty Well and Selling My Yard for 8-Figures was Saying Yes to an Invitation, the Same One I’m Giving You Today

Tools for Success – Why Training Makes Sense on So Many Fronts

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article or any of the … Read moreTools for Success – Why Training Makes Sense on So Many Fronts

Tools for Success – Systems Run Dependably; People Let You Down

Remember only you can make business great! The first article in this series listed more than 25 tactics that worked for me and that you can use to increase your business success. I started with nothing and didn’t get to college so I know you can achieve maximum success, regardless of your level of education. … Read moreTools for Success – Systems Run Dependably; People Let You Down

Tools for Success Learn to Delegate, to Tolerate Mediocrity, and to Value 20 Seconds

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article or any of the … Read moreTools for Success Learn to Delegate, to Tolerate Mediocrity, and to Value 20 Seconds

Tips on Success Never Forget that the Customer is King Carl Sewell says, “Customers are for Life!”

The first article in this series listed more than 25 tactics to increase your business success. I have used all of these tactics in my business career. I started with nothing and didn’t go to college, so I know you can achieve maximum success, regardless of your level of education or circumstances. E-mail me to … Read moreTips on Success Never Forget that the Customer is King Carl Sewell says, “Customers are for Life!”

Tools For Success – Learn to think Strategically

Tools For Success – Learn to think Strategically The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to … Read moreTools For Success – Learn to think Strategically

Tools for Success – 
Learn Marketing and Advertising

The first article in this series listed more than 25 tactics to increase your business success, all based on my personal experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success regardless of your level of education. E-mail me to get the list or any past articles. … Read moreTools for Success – 
Learn Marketing and Advertising

Tools for Success – 
Financial Statements and Metrics

The first article in this series listed several tactics to increase your business success. Each of the successive articles takes a closer look at one of those tactics. Last month, we talked about financial statements. This month we’re covering a subject vital to your success:  Operating metrics. Much of my success in every business I … Read moreTools for Success – 
Financial Statements and Metrics

Tools for Success – 
Financial Statements and Metrics

The first article in this series listed several tactics to increase your business success. Each of the successive articles takes a closer look at one of those tactics. Last month, we talked about the importance of keeping perfect credit and building long-term banking relationships. The next two lessons cover topics important to your business success: … Read moreTools for Success – 
Financial Statements and Metrics