Important Message from the ARA Executive Committee

To the association, The leadership of your association is announcing the transition of its CEO Michael Wilson. I am reaching out today on behalf of the ARA Executive Committee to notify you that effective today, April 23, 2018, ARA CEO Michael Wilson will be transitioning from the Association. Michael has nearly 20 years of experience … Read more

Tools For Success: Building a Network List

The first article in this series listed more than 25 tactics to increase your business success, all of them based on my experience. I started with nothing and didn’t get to college, so I know you can achieve maximum success, regardless of your education. E-mail me to get the first article (or any of the … Read more

Let’s Talk Recalls – Recalls Are Not Cores

Facts: It is Illegal to sell Recalled Auto Parts Recalled Parts have $0 parts value Recalled Part prices are fixed and not negotiable Vehicles with Recalls should be flagged as they arrive at your facility Recalled Parts should not be listed in your inventory Recalled Airbags require adherence to proper HazMat handling and paperwork This … Read more

Really? DJ Has a New Book?

After recently finishing a writing project with seven authors, I wanted to share with you what has been included in the book, Race to the Finish Line.  Race to the Finish Line encompasses the idea that anyone can create winning customer relationships that will last for life.  Each of the authors was asked to write … Read more

Changing the Landscape of Sales Commissions

Sales people are the group that are most likely paid on some commission structure. Within the idea of commission for sales are many ways that companies pay sales people. Most new sales people will start on salary with the goal of taking them to commission in 6 months or less. Regardless of how you chose … Read more