To our valued customers, With the coronavirus (COVID-19) affecting communities, families, and people around the world, this is a difficult time for all of us. Our hearts go out to all those who have been affected. At Car-Part.com, our priority is the health and well-being of our employees and customers. We have taken several steps … Read more
Let’s look at current practices in place at the Salvage Auctions we attend. Vehicles are put up for auction on the sale date. Now, these auctions are live, online-only. You can, of course, preview these vehicles before the sale, but you have a limited amount of time to do so. Who are the buyers at … Read more
The COVID-19 Pandemic will surely go down as the biggest crisis in our lifetime. We all remember the housing crisis in 2008 and 911 in 2001. Most people are not aware, but we had a banking crisis in Rhode Island during the early 90s where the Governor closed forty-five credit unions and banks creating runs … Read more
Ever since I came to work at Car-Part.com, I have had this debate at least once a week with a recycler. The recycler tells me the MANY reasons they can’t or won’t put prices online. Trust me, I have heard them all! Let me tell you an example that I use in one of the … Read more
I know many of you are reeling from the current crisis caused by Coronavirus. I hope that you have taken these two steps: Apply for your PPP Loan through your bank This is quite easy and I have spoken to many operators who have already gotten checks. Apply for your SBA Disaster Assistance loan … Read more
I am working on this article in March in the midst of the Coronavirus outbreak. I hope that by the time this reaches you, things have gotten better. My thoughts and prayers are with you and your families as they always are, and as such, I promised to give an electric car update in the … Read more
For the past several months, America has been experiencing eye-opening financial burdens because of a virus threat they can’t see. During strange and unnerving times such as these, Americans always step up to trudge forward. We’re resilient no matter what comes our way. That brings me to what my friend within another industry requested from … Read more
What your company needs the most is optimistic leadership. As the owner or manager your staff are looking for someone to provide them with direction. There is so much negative thought in the mainstream media and on social media that positive words need to be spoken into your staff. This negativity is deadly on the … Read more
A Historical Perspective Nearly thirty years ago I started my career as a Customer Service Representative at Putman Investments in Boston. The Gulf War was in full swing. Like life in the time of COVID-19, the world was on shifting sand. In handling calls, we were trained to calm investors’ fears and remind them that … Read more