Sales Management During Good Times

There are a number of owner’s out there who are experiencing a nice run of sales and profits.  Business is not without challenges, especially around buying, but sales have not been a much of a concern.  That has had a tendency for management to ease off of sales managing.  The theory being if it isn’t … Read more

Make a Plan And Know Your Customer

Chapter 2 of my book, How to Salvage Millions from Your Small Business, discusses making a plan and understanding your customer. It’s funny how we wave our arms in the air (figuratively speaking) and talk about what we are going to do, but never get around to putting the plan on paper. Equally humorous is … Read more

A Podcast Just For You

Saying that 2020 was a tough year is putting it mildly. When Don Porter of URG took my advice about doing a podcast to promote his upcoming 2021 conference, here is what happened. For over 10 years, I had been using the TV studios located in Dallas, Georgia. Without fail upon my arrival there, I … Read more

Back to Basics — Defective Takata Airbags 101

It looks like we are turning the corner from Winter and the Pandemic. How do I know? Airbag shipments have been increasing. However, I have been getting calls from Recyclers saying that someone new has taken over the airbag program. In many cases, the new folks are not getting the full training experience. Our Software … Read more